ServiceNow ITAM Developer - SAM/HAM

Qbrainx India Private limited

Qbrainx India Private limited

Chennai, Tamil Nadu, India

Posted 1 day ago


As a highly skilled ServiceNow ITAM Developer with 4 - 8 years of experience, your role will involve working on Software Asset Management (SAM) and Hardware Asset Management (HAM) modules within the ServiceNow platform. You should have a deep technical understanding of ServiceNow scripting, integrations, and ITAM implementations, and the ability to thrive in a fast-paced environment.

Your key responsibilities will include:

  • Designing, developing, configuring, and customizing solutions within the ServiceNow ITAM platform, with a focus on SAM & HAM modules.
  • Implementing and enhancing ITAM workflows, lifecycle processes, and automation for enterprise asset management.
  • Developing custom applications, UI policies, client scripts, business rules, Script Includes, and other ServiceNow components.
  • Integrating ServiceNow with third-party tools using REST, SOAP, APIs, MID Server, and other methods.
  • Performing data imports, normalization, reconciliation, license compliance management, hardware audits, and discovery validations.
  • Collaborating with cross-functional teams to gather requirements and translate them into technical solutions.
  • Troubleshooting and resolving complex platform issues, supporting continuous improvement initiatives.
  • Ensuring adherence to ServiceNow best practices, coding standards, and ITAM governance processes.

Required Skills & Experience:

  • 4 - 8 years of hands-on development experience on the ServiceNow platform.
  • Strong expertise in ServiceNow ITAM, focusing on SAM Pro and HAM Pro modules.
  • Excellent knowledge of JavaScript, Glide API, and ServiceNow scripting (Client & Server-side).
  • Proven experience with ServiceNow Integrations (REST/SOAP, IntegrationHub, MID Server).
  • Solid understanding of ITIL processes, CMDB, Discovery, and asset lifecycle management.
  • Experience with data models, transformations, import sets, and license reconciliation.
  • Ability to work remotely with minimal supervision and deliver high-quality solutions.
  • Strong communication and documentation skills. As a highly skilled ServiceNow ITAM Developer with 4 - 8 years of experience, your role will involve working on Software Asset Management (SAM) and Hardware Asset Management (HAM) modules within the ServiceNow platform. You should have a deep technical understanding of ServiceNow scripting, integrations, and ITAM implementations, and the ability to thrive in a fast-paced environment.

Your key responsibilities will include:

  • Designing, developing, configuring, and customizing solutions within the ServiceNow ITAM platform, with a focus on SAM & HAM modules.
  • Implementing and enhancing ITAM workflows, lifecycle processes, and automation for enterprise asset management.
  • Developing custom applications, UI policies, client scripts, business rules, Script Includes, and other ServiceNow components.
  • Integrating ServiceNow with third-party tools using REST, SOAP, APIs, MID Server, and other methods.
  • Performing data imports, normalization, reconciliation, license compliance management, hardware audits, and discovery validations.
  • Collaborating with cross-functional teams to gather requirements and translate them into technical solutions.
  • Troubleshooting and resolving complex platform issues, supporting continuous improvement initiatives.
  • Ensuring adherence to ServiceNow best practices, coding standards, and ITAM governance processes.

Required Skills & Experience:

  • 4 - 8 years of hands-on development experience on the ServiceNow platform.
  • Strong expertise in ServiceNow ITAM, focusing on SAM Pro and HAM Pro modules.
  • Excellent knowledge of JavaScript, Glide API, and ServiceNow scripting (Client & Server-side).
  • Proven experience with ServiceNow Integrations (REST/SOAP, IntegrationHub, MID Server).
  • Solid understanding of ITIL processes, CMDB, Discovery, and asset lifecycle management.
  • Experience with data models, transformations, import sets, and license reconciliation.
  • Ability to work remotely with minimal supervision and deliver high-quality solutions.
  • Strong communication and documentation skills.
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