ServiceNow Architect HRSD

ServiceNow Architect HRSD

Jersey City, NJ

Long-Term Contract

Experience: 12+ Years

CMA Certified

We are looking for a Chief ServiceNow Master Architect who operates at the altitude where strategy meets execution. This role is not about managing tickets or tweaking workflows, it’s about shaping the ServiceNow ecosystem as a business engine.

You will own the architectural vision, drive platform governance, and ensure scalable, enterprise-grade implementations across critical modules, especially HRSD and Source-to-Pay. If ServiceNow were a city, you’d be the one designing its skyline and traffic flow.

Key Responsibilities

• Define and lead the enterprise-wide ServiceNow architecture strategy
• Architect and oversee implementations across:
• HR Service Delivery (HRSD)
• Source-to-Pay (Procurement / Finance workflows)
• Establish platform governance, standards, and best practices
• Partner with business stakeholders to translate requirements into scalable solutions
• Drive end-to-end solution design, including integrations, data models, and workflows
• Provide technical leadership across multiple delivery teams
• Ensure performance, security, and compliance across the platform
• Mentor architects and senior developers, raising the overall technical bar
• Evaluate and implement new ServiceNow capabilities aligned with business goals

Required Skills & Experience

• 10+ years of IT experience with extensive ServiceNow architecture expertise
• Proven experience in enterprise-level ServiceNow implementations
• Deep expertise in:
• HRSD (Human Resources Service Delivery)
• Source-to-Pay / Procurement workflows
• Strong understanding of:
• Platform architecture & design patterns
• Integrations (REST, SOAP, APIs, middleware)
• Data modeling and CMDB strategy
• Experience leading large, cross-functional teams and programs
• Excellent stakeholder management and communication skills

Good to Have

• Exposure to Legal Service Delivery (LSD) or legal workflow automation
• Experience with multi-instance or global ServiceNow environments
• Familiarity with AI/automation within ServiceNow (Virtual Agent, Flow Designer, etc.)

Certifications (Preferred)

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (HRSD preferred)
• ServiceNow Certified Technical Architect (CTA) – Highly Preferred