ServiceNow Security Solutions Lead

We are:

A global professional services organization, playing a crucial role as a services partner to the world's leading cloud providers including ServiceNow, AWS, Azure, and Google. Join Accenture and make delivering innovative solutions a fundamental part of your extraordinary career!

The Accenture ServiceNow Business Group focuses on a platform-led approach, bringing together industry and technology transformation expertise with ServiceNow to fulfill the promise of digital business. We empower our clients to thrive in the cloud continuum, reimagine service and customer operations, and modernize work to unlock the full potential of the platform.

At Accenture, our ServiceNow practice assists organizations in navigating changing business needs and coordinating services across the enterprise, fostering greater speed, agility, and efficiency—all at scale.

You are:

The ServiceNow Security Solutions Lead who takes charge of the complete delivery of ServiceNow Security solutions, ensuring successful implementation, integration, and acceptance throughout the organization. This role demands deep expertise in the ServiceNow platform, a robust understanding of security standards, and effective leadership in delivery to achieve outstanding outcomes for complex, enterprise-scale programs.

The Work:

Delivery & Program Leadership

• Oversee the end-to-end delivery of ServiceNow Security programs, including SecOps (SPC, VR, SIR) and Integrated Risk Management/GRC (TPRM, RM, BCM) modules.
• Manage delivery governance, planning, execution, risk management, and reporting across various workstreams.
• Ensure projects are completed on time, within scope, and in compliance with quality, security, and regulatory standards.
• Effectively manage dependencies, risks, issues, and change requests.

Solution & Platform Oversight

• Collaborate with architects and technical leads to create scalable, secure, and maintainable ServiceNow solutions.
• Guarantee adherence to ServiceNow best practices, platform standards, and security controls.
• Guide configuration and customization strategies to maintain functionality, ease of maintenance, and upgradeability.
• Oversee integrations with security tools (e.g., SIEM, vulnerability scanners, IAM, CMDB).

Client & Stakeholder Engagement

• Act as the primary delivery contact for security, risk, compliance, and IT stakeholders.
• Facilitate high-level discussions, status reviews, and decision-making forums.
• Convert business and security requirements into actionable delivery plans and platform designs.
• Build trusted advisor relationships with client leadership and sponsors.

Travel may be necessary for this role. The extent of travel can vary from 0 to 100% based on business needs and client demands.

Here's what you need:

• At least 8 years of experience in IT delivery, with over 5 years of leading ServiceNow implementations.
• Minimum of 5 years of substantial hands-on and delivery experience with ServiceNow Security Operations and/or IRM (GRC).
• Proven experience of 5 years leading large-scale, complex enterprise programs.
• Minimum of 5 years of experience working in Agile, SAFe, or hybrid delivery models.
• A Bachelor’s degree or equivalent (minimum 12 years of work experience). If holding an Associate's Degree, must have a minimum of 6 years of work experience.

Preferred Qualifications:

• ServiceNow certifications (e.g., Certified Implementation Specialist - SecOps or IRM, CSA).
• Experience with integrating ServiceNow with security tools (SIEM, vulnerability scanners, threat intel platforms).
• A background in consulting or system integration.
• Experience in regulated industries such as financial services, telecom, healthcare, or utilities.
• Strong grasp of CMDB, ITOM, and enterprise architecture concepts.

Compensation at Accenture varies based on various factors, including office location, role, skill set, and experience level. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired. The anticipated job posting will remain open until 05/31/2026. Accenture offers a competitive package of benefits, including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Accenture is dedicated to providing equal employment opportunities, including reasonable accommodations for individuals with disabilities or religious observances when needed. If hired, and accommodations are required to perform essential functions, the employee will be engaged in our reasonable accommodation process.

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities and is committed to providing employment opportunities for veterans.

Applicants for employment in the US must have work authorization that does not require sponsorship of a visa now or in the future. Candidates currently employed by an Accenture client or an affiliated Accenture business may not be eligible for consideration.