Sr. ServiceNow Engineer - Employee Center (EC) - Remote 5954

Sr. ServiceNow Engineer – Employee Center (EC) – Remote 5954

Our client is expanding its ServiceNow platform with a strong focus on modernizing the employee experience . They are seeking a Senior ServiceNow Engineer with proven Employee Center (EC) delivery experience to help drive active implementations and maximize platform value across the enterprise.

This role is ideal for a hands-on builder who has owned or strongly influenced Employee Center implementations , not just post‑go‑live support. You’ll help deliver a single, intuitive front door for employees , including the migration of intranet and portal functionality from legacy platforms such as SharePoint or Service Portal into ServiceNow Employee Center.

The right candidate brings confidence operating in live implementations , works comfortably with partners and stakeholders, and knows how to turn EC from “just a portal” into a highly adopted employee experience.

What You’ll Do

• Design, build, and deliver ServiceNow Employee Center experiences that provide a unified access point for employee services, information, and workflows.
• Play a meaningful role in active Employee Center implementations , from design and configuration through rollout and adoption.
• Lead or support migrations from legacy intranet or portal platforms (e.g., SharePoint or Service Portal) into Employee Center.
• Collaborate with HR, IT, Communications, and business stakeholders to define portal structure, navigation, branding, and content strategy.
• Configure and extend Employee Center pages, components, widgets, and integrations , aligned with enterprise standards and ServiceNow best practices.
• Help maximize the value of the ServiceNow platform , ensuring EC is fully integrated with underlying workflows (ITSM, HR, and beyond).
• Participate in testing, deployment, and governance activities to ensure quality, scalability, and maintainability.

What You Bring

Required Qualifications

• Senior-level ServiceNow engineering experience (typically 7+ years).
• Proven hands-on experience implementing ServiceNow Employee Center , not just supporting it post go-live.
• Experience delivering employee-facing portals or intranet-style solutions across multiple clients or instances .
• Strong understanding of ServiceNow platform configuration, UI frameworks, and delivery best practices .
• Ability to operate confidently within active implementations , partnering with stakeholders and implementation teams.

Preferred Qualifications

• Experience with Event Management and employee-facing ServiceNow integrations .
• Background working for or alongside ServiceNow integrators or consultancies (current or past strongly preferred).
• Broader ServiceNow experience across ITSM, workflows, and integrations .
• Strong communication skills with the ability to translate user experience needs into scalable technical solutions .
• Experience in Banking and/or Financial Services environments preferred.

What Success Looks Like

• A well-adopted Employee Center that serves as a true digital workplace for employees.
• Successful migration away from legacy portals , with improved usability and engagement.
• An Employee Center experience that is scalable, intuitive, and fully aligned with the ServiceNow platform.

How This Role Is Positioned

• Implementation-focused , not support-only
• Hands-on senior contributor , not a people manager
• Strong emphasis on ownership, design responsibility, and delivery impact
• Best suited for engineers who enjoy building visible, employee-facing solutions at scale