ServiceNow Application Development Technical Lead

Client: Wealth ManagementPosition: ServiceNow Application Development Technical LeadPay: $160K - $190K Location: On site 1 day a week WFH - Plano, TX or Camas, WA Work Authorization - MUST BE USC or GC ONLY Education: Bachelor's degree from a four-year college or university or equivalent experienceRequired Certifications: Certified System Administrator (CSA)Preferred Certifications: Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)Experience:

7+ years of experience in ServiceNow development, administration, or platform engineering3+ years of experience in a senior or lead technical role on the ServiceNow platformDeep hands-on experience with ServiceNow scripting, APIs, data models, and workflowsExperience with ServiceNow architecture, best practices, and upgrade strategiesExperience leading technical design and guiding other engineersExperience translating business requirements into technical solutionsExperience operating ServiceNow as a product or platform (CoE or platform ownership model)Experience in large global enterprise environmentsBackground in Agile / Scrum delivery models

Responsibilities:

Collaborate with the ServiceNow Architect in the design and architecture of ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CMDB and custom applicationsDefine and enforce platform standards, patterns, and best practices aligned with ServiceNow's Now Platform roadmapBe a technical escalation point for complex platform issues, integrations, and performance challengesEnsure solutions are scalable, secure, upgrade-safe, and compliant with enterprise governance standardsLead hands-on development and configuration, including scripting (JavaScript, Glide APIs), Flow Designer, IntegrationHub, UI Builder, and data modelsReview designs, code, and configurations to ensure quality, maintainability, and understanding of platform strategyWork with product owners and partners to translate requirements into technical solutionsGuide technical planning for releases, upgrades, and major enhancementsProvide technical leadership and mentorship to ServiceNow developers and administratorsEstablish development standards, code review practices, and documentation expectationsSupport onboarding and skill development through coaching, training, and knowledge sharingPromote a culture of engineering excellence, automation, and continuous improvementDesign and oversee integrations with enterprise systems (e.g., Workday, Azure AD, Okta, Salesforce, monitoring tools) using REST, SOAP, and IntegrationHubEnsure data integrity, performance, and observability across integrated systemsPartner with security, infrastructure, and enterprise architecture teams to align solutionsSupport platform governance, including technical debt management, instance hygiene, and CMDB/CSDM understandingLead technical aspects of ServiceNow upgrades and feature adoptionMonitor platform performance, stability, and usage, driving proactive optimization

Benefits:

100% paid medical, dental and vision premiums for you and your qualifying dependentsA 50% 401(k) match, up to the IRS maximum20 days of PTO, plus 10 paid holidaysFamily Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care