ServiceNow Solutions Developer

About the Application Development & Maintenance Team at Cardinal Health

Join our dynamic team dedicated to improving the functionality of our organization’s software systems through innovative solutions on the ServiceNow platform. Our team collaborates cross-functionally to design, develop, and maintain applications that meet both internal and external demands, ensuring we adhere to best engineering practices and design control processes.

We are looking for an experienced ServiceNow Solutions Developer who will be responsible for analyzing business needs, designing, and deploying effective ServiceNow solutions. This role is essential for optimizing our IT Service Management (ITSM) capabilities as well as various other modules on the ServiceNow platform.

Your Responsibilities Include:

Creating and integrating applications on the ServiceNow platform tailored to business needs. Executing integrations between ServiceNow and other enterprise systems utilizing APIs and integration tools. Automating processes with Flow Designer, Workflow Editor, ServiceNow Studio, and Integration Hub. Conducting unit testing and User Acceptance Testing (UAT), while managing code movements to production. Overseeing software installations, configurations, and data loads. Documenting user guides, release notes, and knowledge base articles. Engaging with the platform community, staying informed about emerging technologies. Promoting best practices in ServiceNow and suggesting optimal out-of-the-box solutions. Coaching Citizen Developers on using App Engine Studio and low-code/no-code tools while adhering to governance policies. Identifying opportunities for process enhancement with a mindset geared toward continuous improvement. Troubleshooting systems, providing ongoing support, and implementing enhancements. Documenting technical specifications and development processes for future reference. Qualifications Required:

4-8 years of relevant experience preferred. BA, BS, or equivalent experience in a related field; advanced degree preferred. 4+ years of practical experience in developing enterprise solutions. ITIL v4, CSA, CSD, or CIS ServiceNow Certifications are a significant advantage. Familiarity with integration components such as SSO and LDAP. Proficiency in web technologies including AJAX, XML, CSS, HTML, JavaScript, and Web Services (SOAP, REST). Experience with data-driven web applications and databases. Understanding of the System Development Life Cycle (SDLC) principles. Knowledge of ITIL processes, specifically Incident, Change, Configuration, and Release Management. Experience with scripting languages such as PowerShell, Perl, or Python. Experience with cloud infrastructures like GCP, AWS, or Azure. Hands-on experience with UI Builder for modern, responsive interface creation. Background in building and customizing Workspaces and Next Experience Workspaces. Familiarity with ServiceNow App Engine Studio and low-code/no-code development. Exposure to ServiceNow AI Control Tower is a plus. Expectations for the Role:

Utilize comprehensive knowledge and expertise to handle various tasks and projects efficiently. Contribute to policy and procedure development. Work on complex, large-scale projects that require innovative solutions. Independently complete responsibilities, receiving general guidance for new projects. Provide mentorship to junior team members. Anticipated hourly range: $94,900 - $135,600

Bonus eligibility: No

Benefits: Cardinal Health offers comprehensive benefits to support your health and well-being including:

Medical, dental, and vision insurance. Generous paid time off plan. Health savings account (HSA). 401(k) savings plan. Advance access to wages through myFlexPay. Flexible spending accounts (FSAs). Disability coverage (short- and long-term). Work-life resources. Paid parental leave. Programs promoting healthy lifestyles. Application Deadline: Please apply by 4/24/26.

The salary range is an estimate and may vary based on factors such as location, experience, and relevant skills.

Cardinal Health encourages individuals from all backgrounds including those returning to the workforce, people with disabilities, and veterans to apply.

We celebrate diversity and are committed to creating an inclusive work environment where all employees feel valued. Cardinal Health is an Equal Opportunity/Affirmative Action employer, and application from all qualified applicants are welcome.

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