ServiceNow HRSD Agentic AI & Integration Developer (onsite)

14557 – ServiceNow HRSD Agentic AI & Integration Developer (onsite) – Juno Beach, FL

Start Date: ASAP Type: Temporary Project Estimated Duration: 12 months with possible extensions Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client Only candidates able to relocate as required should apply to avoid removal from future consideration.

Required:

• Availability to work 100% of the time at the Client’s site in Juno Beach, FL (required);
• ServiceNow development experience. (3+ years)
• Experience with HRSD, Flow Designer, App Engine, and ServiceNow scripting.
• Experience working with REST APIs, IntegrationHub, Import Sets, Transform Maps.
• Experience working with sensitive HR data and applying security best practices.
• Experience working with ServiceNow Now Assist and Agents
• Experience with agentic AI, workflow orchestration, and enterprise integrations to improve employee experience and HR operational efficiency.
• AI/automation and integration experience

Preferred:

• Experience with AI-driven or AI-assisted workflows in ServiceNow (Virtual Agent, intelligent routing, summarization, recommendations).
• Experience HRSD integrations with platforms such as SuccessFactors
• Experience with performance Analytics, Automated Test Framework (ATF), Advanced Work Assignment.
• Certifications: ServiceNow CSA, CAD; HR Service Delivery (HRSD) Implementation Specialist; IntegrationHub Implementation Specialist; AI or automation fundamentals certification (Microsoft, AWS, Google, or equivalent)

Responsibilities:

• Design and build AI-assisted and agentic workflows for HR service use cases (case routing, guided resolution, summarization, knowledge recommendations).
• Develop and configure ServiceNow HR Service Delivery (HRSD) including HR Case Management, COEs, Employee Center, Knowledge, and Workspaces.
• Build complex automations using Flow Designer, reusable subflows, and approvals.
• Design and support enterprise integrations between ServiceNow and HR systems (e.g., HRIS, IAM, document/eSignature platforms) using IntegrationHub, REST APIs, and Transform Maps.
• Develop scoped applications using App Engine Studio, including scripting, data models, and security controls.
• Partner with HR, platform, and integration teams to deliver secure, reliable solutions.
• Build intelligent, scalable HR service solutions.

Why apply?

• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;
• Work with a great team of professionals and learn newest technologies and approaches;
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation;
• Benefit from multiple projects extensions;
• Receive support and advice from Vitaver consultants who are already working at our Client’s site;
• Get extra cash by participating in Vitaver Successful Completion Bonus Program;
• Always get paid in full and on time.