CMDB Configuration Admin(ServiceNow)

This role is essentially just a ServiceNow Admin.

seeking an experienced ServiceNow CMDB Configuration Admin to support the maturation of CMDB data that drives our enterprise asset lifecycle management program. This role is responsible for overseeing the full lifecycle of assets and Configuration Items (CIs) within the ServiceNow CMDB, ensuring data is complete, accurate, compliant, and service-aware.

The CMDB Configuration Admin plays a critical role in enabling reliable asset lifecycle management, impact analysis, reporting, and operational decision-making. This position works beyond automated controls, actively managing integrations, reconciliation, and stakeholder alignment, while partnering closely with Technology Asset Management (TAM), Procurement, and Operations teams to ensure data integrity throughout the asset lifecycle

Role: CMDB Configuration Admin (ServiceNow)

Location: 2-3x week onsite Denver International Airport Must be local

Required Qualifications

• Demonstrated experience managing a ServiceNow CMDB, including CMDB Health, Data Manager, and Attestation
• Hands-on experience with ServiceNow IntegrationHub, ETL processes, data streams, and third-party data sources
• Strong understanding of asset and CI alignment and lifecycle relationships
• Solid knowledge of ITIL v4 practices, especially Service Configuration Management and Asset Management
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or equivalent professional experience

Preferred Qualifications

• ITIL v4 Foundation certification
• ServiceNow Certified Implementation Specialist (CIS) in Hardware Asset Management or Discovery
• Experience with ServiceNow HAM Professional and advanced CSDM implementations
• Proven experience managing large-scale hardware environments with 10,000+ CIs
• Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel
• Familiarity with compliance frameworks such as SOX, HIPAA, or NIST related to asset and configuration management