ServiceNow Developer- HRSD

Role: ServiceNow Developer – HRSD Location: Draper, UT / Remote Job Type: Full-time

If you are interested, please share your updated resume

Job Description

Must Have Technical/Functional Skills

• Technical Expertise o Strong hands-on experience with ServiceNow HRSD modules. o Proficiency in ServiceNow scripting (JavaScript, Glide API), Flow Designer, and IntegrationHub.
• Certifications o ServiceNow Certified System Administrator (CSA). o ServiceNow HRSD Implementation Specialist (preferred).
• Domain Knowledge o Understanding of HR processes, compliance, and employee lifecycle.
• Soft Skills o Excellent communication, stakeholder management, and problem-solving skills.

Roles & Responsibilities

• Solution Design & Implementation o Lead end-to-end implementation of ServiceNow HRSD modules (Case Management, Employee Service Center, Knowledge Management, Lifecycle Events). o Design and configure HR workflows, integrations, and automation using ServiceNow best practices.
• Platform Governance o Define and enforce ServiceNow HRSD standards, security, and compliance requirements. o Manage upgrades, patches, and performance tuning.
• Stakeholder Engagement o Collaborate with HR, IT, and business teams to gather requirements and translate them into technical solutions. o Provide thought leadership and roadmap planning for HRSD capabilities.
• Integration & Customization o Integrate ServiceNow HRSD with HRIS systems (Workday, SAP SuccessFactors, etc.). o Develop custom widgets, portals, and reports as needed.
• Team Leadership o Mentor junior developers and administrators. o Coordinate with offshore/onshore teams for delivery.

Generic Managerial Skills, If any

• Experience with other ServiceNow modules (ITSM, ITOM, GRC).
• Knowledge of Agile delivery methodologies.
• Exposure to AI/ML features in ServiceNow for HR automation.