ServiceNow Enterprise Architect

Role: Enterprise Architect – ServiceNow (ITSM | HRSD | SAM Pro)

Your Role

As a ServiceNow Enterprise Architect, you will lead large-scale digital transformation engagements, working closely with senior client stakeholders to define platform strategy, architecture, and roadmaps. You will bring a strong blend of functional expertise and technical depth to deliver impactful, scalable solutions across the enterprise.

Key Responsibilities

Lead end-to-end architecture and solutioning on the ServiceNow platform

Partner with CIOs, business leaders, and key stakeholders to shape vision, roadmap, and transformation strategy

Drive solution design across ITSM, HRSD, and SAM Pro, ensuring alignment with business objectives

Provide thought leadership and advisory on ServiceNow best practices and industry trends

Govern architecture standards, design principles, and platform scalability

Oversee delivery teams to ensure high-quality, on-time implementations

Identify opportunities for process optimization, automation, and value realization

Support pre-sales, proposals, and client presentations as a subject matter expert

What We’re Looking For

12+ years of experience, with significant ServiceNow expertise (6+ years) in consulting environments

Strong Experience Across

ITSM

HRSD

SAM Pro

Proven ability to operate at both strategic (architecture/roadmap) and hands-on (solutioning) levels

Strong client-facing and stakeholder management experience

Demonstrated experience in driving large-scale transformation programs

Deep understanding of enterprise architecture, integrations, and governance models

Preferred Qualifications

ServiceNow certifications (CSA, CIS – ITSM/HRSD/SAM)

Experience working with global clients

Familiarity with Agile and hybrid delivery models

Why Join Us

Work on high-impact transformation programs with leading enterprises

Collaborate with industry leaders and global teams

Accelerate your career in a fast-paced consulting environment