ServiceNow Engineer Enterprise Architecture EAP APM

Benefits:

Competitive salary

Role Overview

We are seeking a highly experienced ServiceNow Engineer to support a critical Enterprise Architecture initiative focused on implementing and maturing ServiceNow Enterprise Architecture (EAP/APM) capabilities.

This role will play a key part in strengthening platform maturity, improving data alignment, and increasing portfolio visibility across applications, technologies, and business services. The ideal candidate brings both architectural leadership and hands-on engineering expertise within the ServiceNow platform.

Key Responsibilities

Architect and implement ServiceNow Enterprise Architecture (EAP/APM) solutions

Configure and operationalize:

Application Portfolio

Technology Portfolio

Information Portfolio

Align Enterprise Architecture frameworks with CMDB and CSDM

Drive CMDB architecture, governance, and data quality

Realign existing data and processes to CSDM standards

Implement and manage Service Portfolio Management, including:

Business Services

Technology Services

Service Offerings

Support Digital Portfolio Management (DPM) initiatives:

Demand management

Investment alignment

Strategic prioritization

Build and support integrations using:

REST / SOAP APIs

Data transformation and ETL patterns

Develop solutions using:

JavaScript scripting

Scripted APIs

Workflows and Flow Designer

Support Service Mapping (tag-based preferred)

Work with foundational ServiceNow data:

Users, Groups, Companies, Locations

Required Qualifications

Proven hands-on experience implementing ServiceNow APM / EAP

Strong expertise in:

CMDB architecture and governance

CSDM implementation and alignment

Experience operationalizing EA frameworks within ServiceNow

Solid understanding of service hierarchy and lifecycle

Strong ServiceNow development experience (JavaScript & platform APIs)

Hands-on experience with integrations and data management within ServiceNow

Preferred Qualifications

Experience with enterprise-wide Enterprise Architecture transformation initiatives

Experience implementing multiple ServiceNow modules

Exposure to:

Governance frameworks

EA maturity models

This is a remote position.