ServiceNow CMDB Architect

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

ServiceNow CMDB Architect FTE Pan India

ServiceNow CMDB Architects design and implement robust Configuration Management Databases (CMDBs) aligned with Common Service Data Model (CSDM) standards. They ensure data quality, scalability, and integration for IT service management.

Key Responsibilities

Architect CSDM-aligned CMDB class models, relationships, domains, and lifecycle states to support ITOM Discovery and service mapping.

Develop platform logic for completeness, correctness, compliance checks, and automated data quality remediation using Flow Designer, Transform Maps, and server-side scripts like Business Rules or Script Includes.

Maintain CI ownership models, governance standards, health inclusion rules, and dashboards for CMDB trends while supporting audits and compliance.

Required Skills

12+ years in ServiceNow development with deep expertise in CMDB/CSDM modeling, Identification & Reconciliation (IR) rules, and ITOM concepts like patterns, MID Servers, and credentials.

Proficiency in integrations (Service Graph Connectors, cloud sources), performance optimization (GlideRecord patterns, async processing), and Agile/Scrum practices.

Hands-on with scripting, scoped apps, API usage, and documentation for data contracts or runbooks.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.