Lead Service Now Developer

Job Title: Lead Service Now Developer (remote position)

Location: Plano, TX, US

Reston, VA, US

JOB DESCRIPTION 10+ years of hands-on design, development, and code review of Full-Stack Application Development experience, preferably within large enterprise environments 3+ years of experience on the ServiceNow platform - specifically mandatory experience with custom app development, Integrated Risk Management, ITSM, Service Catalog, CMDB, IT Asset Management, Automated Testing Framework 5+ years of solutions architecture experience designing large scale systems and integrations (data security, infrastructure architecture, performance, encryption, databases, SAN, networking) 10+ years of experience with SQL, RDBMS/Oracle concepts and design 5+ years of experience with enterprise system integrations (e.g. REST, SOAP, XML, SSO) Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC Experience in application design, performance tuning and monitoring, and reporting Ability to work independently to convert complex technical/business requirements into workable design solution. Experienced leading technical and project teams from inception to delivery. Guide team in strategy development to ensure timely, cost-effective, and efficient delivery. Build consensus. Monitor progress and results. Provide findings on significant matters. Solid experience with Unix/Linux and/or Windows Server technologies Strong ability to learn new technologies and products and become a specialist to guide other Fannie Mae stakeholders. Strong verbal and written communication skills Solid experience working in Agile/Scrum environments, Lean principles Adaptable to changing needs and be able to play multiple roles as needed by the organization. Must be able to communicate technical solutions to complex problems in a meaningful and easy to understand manner Strong technical, interpersonal, program and project management, presentation and high level of engagement and consulting skills with experience at the Director and Officer levels. Must coach, mentor, and guide other senior to mid-level members of the team. Relationship Management skills including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc. Influencing skills including negotiating, persuading others, facilitating meetings, and resolving conflict Problem Solving skills and Ability to frame ideas as systems and analyzing the inputs, outputs, and process