Manager, Federal ServiceNow Solutions

Join KPMG's dynamic Advisory practice, where we are leading the way in transformation and providing excellent career opportunities. At KPMG, we prioritize the development of our team, fostering an environment focused on personal and professional growth. We understand that in today’s fast-evolving market, adaptability and teamwork are essential. If you're seeking a workplace that values your individuality and offers the chance to make a tangible impact, broaden your skills, and explore new inspirations, a career in Advisory at KPMG could be your next step.

KPMG is excited to invite applications for the role of Manager within our Federal Advisory practice.

Responsibilities: Engage actively with clients and end users to elicit, comprehend, and articulate business needs centered around the Strategic Portfolio Management Suite of tools in ServiceNow. Create user stories and design to-be process flows that will guide the development of tailored ServiceNow solutions for our clients. Collaborate effectively with team members to architect solutions that align with client business requirements and fulfill user stories. Work closely with developers to test and validate that proposed solutions meet all specified business requirements. Facilitate and contribute to important meetings with clients, including requirement sessions, system demonstrations, user acceptance testing, and end-user training. Qualifications: At least five years of experience with ServiceNow and SPM products, focusing on developing client or business requirements that meet functional needs. Bachelor's degree from an accredited college or university. Demonstrable analytical and problem-solving skills in high-pressure environments. Detail-oriented with an ability to quickly adapt to new clients, their specific needs, and relevant technologies. Possession of existing ServiceNow certifications as a Business Analyst, CSA, or micro certifications in SPM or related modules. Certifications such as scrum master, PMP, or Agile practitioner are advantageous. Willingness to travel as necessary to support firm engagements. Candidates must possess a U.S. Government Secret clearance. KPMG LLP and its affiliates adhere to applicable local/state regulations regarding salary transparency. Our offered salaries are determined by factors including your skills, responsibilities, prior related experience, and market benchmarks. Moreover, KPMG offers a competitive benefits package designed to support your well-being, with options addressing medical, dental, vision, and more. Details about our benefits can be explored on the KPMG US Careers site.

KPMG is an equal opportunity employer and is committed to compliance with all relevant federal, state, and local employment laws. We welcome all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other protected category. We value diversity and strive to ensure an inclusive workplace.