IT Systems Administrator

Job Summary:

We are seeking an IT Systems Administrator to assist with delivering reliable, secure, and user-focused technology services across the organization. This position is responsible for managing, maintaining, and optimizing IT infrastructure, end-point systems, SaaS applications, and core technology platforms to ensure a seamless and positive experience for all users.

Responsibilities:

Deploy, configure, and maintain Windows and macOS, endpoint devices.Manage endpoint lifecycle including provisioning, imaging, patching, upgrades, and decommissioning.Administer endpoint management platforms (e.g., Intune, JAMF, Auto Mox, MDM solutions).Provide technical support for hardware, OS, and enterprise applications.Enforce endpoint security policies, encryption, antivirus, and compliance standards.Monitor and remediate endpoint vulnerabilityAdminister and support SaaS platforms such as Microsoft 365, Google Workspace, Zoom, Dropbox, and other business-critical applications.Manage user provisioning and deprovisioning through identity platforms (e.g. Okta).Configure and maintain SSO and MFA solutions.Monitor system, network, and application logs for suspicious activity.Investigate and respond to security alerts and incidents.Maintain compliance with security frameworks (e.g., SOC 2, PCI, PEN Testing, etc.).Maintain on-premises and/or cloud infrastructure (AD, Azure, GCP).Administer servers (Windows), virtualization platforms (VMware).Maintain network services including DNS, DHCP, VPN, and firewalls (as applicable).Create and maintain technical documentation, system diagrams, and standard operating procedures, and contribute to continuous improvement of IT processes.Coordinate and execute timely onboarding and offboarding of new employees, including asset management, system access, hardware, and SaaS applicationsManage user account creation, permissions, and group memberships across systems in alignment with least-privilege and security policiesIT support ticket processing and resolution in JIRA Service Desk.

Qualifications:

Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience).3+ years of experience in systems administration or related IT role.Strong knowledge of Windows and Mac endpoint and server environments.Experience with endpoint management and MDM platforms.Familiarity with incident response tools and processes.Strong problem solving, troubleshooting and analytical skills.Ability to lift and move IT equipment (up to 75 pounds).

Preferred Qualifications:

Relevant certifications (e.g., Microsoft, CompTIA Security+, Azure Administrator, AWS SysOps, CISSP, etc.).Experience administering SaaS platforms and identity management systems.Understanding of networking fundamentals (TCP/IP, DNS, VPN, firewalls).Experience with cloud platforms (Azure, AWS, or Google Cloud).Experience in regulated environments (e.g., SOC 2, PCI).Experience with automation and scripting.Familiarity with zero-trust security principles.

Logistical Requirements:

Must be local and able to work onsite a minimum of 2 days per week (Wednesdays and Thursdays with the ability to flex as needed).During remote days, must be online and available for immediate support and responses via email, chat, etc.Must have a flexible schedule to support after hours and weekends as needed.

Location: Redwood City, CA

Type: Full Time

Salary Range: $95K - $120K (depending on experience

No 3rd party agencies or C2C