GTS IT Business Systems Analyst, Senior (ServiceNow/ Oracle)

Job#: 3033497

Job Description:

Sr. Business Systems Analyst

TARGET PAY RATE - $65 per hour

ASSIGNMENT - 6 months with possible extension

LOCATIONS: Cedar Rapids, Iowa, Philadelphia, Pennsylvania OR Denver Colorado

WORK HOURS: Monday – Friday, 8am – 5pm

WORKDAYS: Hybrid Schedule: In-office on Tuesday, Wednesday, and Thursday

REMOTE work on Monday and Friday.

May require travel

May require flexible hours to accommodate global project teams

Job Description Summary:

The Business Systems Analyst team serves as liaisons between the business and IT to support the organizational goals and technology strategy. Primary areas of responsibility include business systems analysis, requirements elicitation, process improvement, stakeholder management, change management, and software implementation.

What You Will Do:

Define and document business requirements related to system functionality, performance, security, and internal controls; document current state and future state processes for purposes of gap analysis, process improvement opportunities and training; obtain approvals from the business sponsor. Communicate effectively with external and internal teams to ensure delivery of the solutions and/or project’s functional requirements. Participate or coordinate technology evaluations by assisting business areas with changes or selection of systems. Participate or coordinate Request for Proposal processes, impact analysis and feasibility studies. Maintain relationships with IT application vendors during selection processes and implementation projects. Provide consultancy and research possibilities with respect to solutions and cost (support business case preparation). Interact with the business in order to know and understand their processes and (IT) needs. Be the liaison between the business units, technology teams and support teams. Prepare test cases based on knowledge of how the system is designed, requirements and expected results. Execution of detailed test cases/scripts for functional testing and regression testing. Track any issues and follow up on the related resolution. Coordinate user acceptance testing with business end-users of application. Ensure the quality of documents and other deliverables meets quality standards, appropriate methodology and acceptance criteria.

What You Will Need:

Qualifications

5+ years of related work experience Experienced in business requirements gathering and documenting Experienced in quality assurance and testing methodologies Experienced in business process analysis/mapping skills Well-developed knowledge of standard SDLC methodologies Well-developed ability to accept and embrace change, and manage through ambiguous situations Strong organizational skills (planning, prioritizing) and communication skills (written, verbal, listening) Advanced experience with MS Office products (Word, Excel, Visio, & PowerPoint) Experience with ServiceNow SPM including Resource Management and Financials Experience with enterprise financial accounting systems such as Oracle

Working Conditions

May require travel May require flexible hours to accommodate global project teams

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Employee Type:

Contract

Location:

Cedar Rapids, IA, US

Job Type:

Date Posted:

May 7, 2026

Pay Range:

$60 - $70 per hour