Senior ServiceNow Consultant

Position: Senior ServiceNow Consultant (Subject Matter Expert)

Start Date: Immediate to 30 Days

Location: Any of the main cities, Offshore or nearshore

Key Skills: CSM, ITSM, HRSD

Employment Type: Only FTE (Fulltime)

Support hours: IST & Overlapping hours if PST (till 12.30 am IST)

Must have 7+ years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD),CSM and IT Service Management (ITSM) Must have done multiple end-to-end, full life cycle implementations modules CSM, ITSM, HRSD Support ServiceNow Application Users ServiceNow system support including Production and Sandbox environments Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge ITSM, CSM, HRSD, Portal, Automation Reports and Dashboard Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub. ServiceNow Release upgrade testing ServiceNow Application security administration User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices Must have excellent communication and presentation skills Must have a pleasant attitude, be a team player