GERMAN SPEAKING SOLUTION CONSULTANT (SERVICENOW)

This a Full Remote job, the offer is available from: Idaho (USA)

ABOUT THE COMPANY

LITIT, a joint venture between NTT DATA and Reiz Tech, is a company with deep-rooted industry know-how, dedicated to innovation within the IT sector. Its primary focus is delivering high-quality solutions in the DACH region. With a commitment to excellence, LITIT combines the best of German precision, Japanese work ethics, and Lithuanian talent to provide unparalleled IT service and support to its clients.

ABOUT THE ROLE

We are looking for an experienced German Speaking Solution Consultant (ServiceNow) to support the design and implementation of process improvements and ServiceNow-based solutions. In this role, you will work closely with process owners, project sponsors, and client stakeholders to analyze current processes, define requirements, and align solutions with ServiceNow best practices. You will play a key role in translating business needs into actionable solutions and ensuring successful delivery throughout the project lifecycle.

RESPONSIBILITIES

Collaborate with stakeholders to define project goals and align expectations

Gather, analyze, and document user requirements and user stories

Provide advisory on best practices for ServiceNow implementations

Support process analysis, improvement, and optimization initiatives

Maintain ongoing communication with clients to ensure needs and expectations are met

Monitor project success and drive continuous improvements

Contribute to project documentation, training materials, and workshops

Support planning and coordination of timelines, budgets, and resources

Facilitate and lead client workshops and training sessions

REQUIREMENTS

Strong experience in designing and implementing business processes on the ServiceNow platform

Solid understanding of ServiceNow products and capabilities

Strong analytical skills with the ability to translate business needs into functional and technical solutions

Proven ability to analyze, model, and improve business processes

Experience in business process consulting (5+ years preferred)

Proven experience in leading ServiceNow implementation or improvement projects

Strong communication and stakeholder management skills

Fluent German language skills required, with the ability to independently lead customer workshops in German

Experience working in Agile environments

Willingness and readiness to travel as required by project or client needs is expected. This may include occasional domestic or international travel, sometimes on short notice.

NICE TO HAVE

Experience with ServiceNow certifications (e.g., System Administrator, Implementation Specialist)

ITIL Foundation certification

Experience with NowCreate methodology

Experience delivering training and workshop facilitation

WHAT WE OFFER

Salary range: €5000 - €6500 (GROSS) / month.

Learning opportunities with compensated certificates, learning lunches, and language lessons.

Chance to switch projects after one year.

Team building twice a year.

Office in Vilnius, Lithuania that offers themed lunches and a pet-friendly environment.

Remote work opportunities.

Flexible time off depending on a project.

Seasonal activities with colleagues.

Additional health insurance and loyalty days for Lithuanian residents.

Referral bonuses.

Recognition of important occasions of your life.

This offer from "LITIT" has been enriched by Jobgether.com and got a 74% flex score.