Servicenow Developer/Admin (Part-time)

Part-Time ServiceNow Administrator / Developer

We are seeking a hands-on ServiceNow Administrator / Developer to support and enhance an existing enterprise ServiceNow environment on an ongoing part-time basis.

This role will focus heavily on platform enhancements, workflow improvements, troubleshooting, and operational support across multiple ServiceNow modules and user experiences.

Responsibilities:

• Build and modify ServiceNow catalog items

• Update UI Policies, Business Rules, Client Scripts, and workflows

• Support Flow Designer enhancements and troubleshooting

• Modify workflow-driven notifications and approval processes

• Troubleshoot Service Portal behavior, state transitions, and portal widgets

• Support inbound email actions, assignment logic, and production issue resolution

• Assist with Demand Management and custom workflow enhancements

• Modify Service Operations Workspace forms and UI behavior

• Partner with internal teams on ongoing platform improvements and support needs

Required Experience:

• Strong ServiceNow Administration and Development experience

• Hands-on experience with Service Catalog, Flow Designer, UI Policies, and Business Rules

• Experience supporting Service Portal and Workspace customizations

• Experience troubleshooting workflows, notifications, approvals, and inbound actions

• Strong JavaScript / Glide scripting experience

• Comfortable supporting existing enterprise ServiceNow environments

Preferred:

• Demand Management / PPM experience

• Experience working in operational support and enhancement environments

• Strong communication and troubleshooting skills

Location: Houston preferred

Engagement Type: Part-Time / Ongoing Support