Servicenow Developer/Admin (Part-time)

Part-Time ServiceNow Administrator / Developer

We are seeking a hands-on ServiceNow Administrator / Developer to support and enhance an existing enterprise ServiceNow environment on an ongoing part-time basis.

This role will focus heavily on platform enhancements, workflow improvements, troubleshooting, and operational support across multiple ServiceNow modules and user experiences.

Responsibilities:

Build and modify ServiceNow catalog items

Update UI Policies, Business Rules, Client Scripts, and workflows

Support Flow Designer enhancements and troubleshooting

Modify workflow-driven notifications and approval processes

Troubleshoot Service Portal behavior, state transitions, and portal widgets

Support inbound email actions, assignment logic, and production issue resolution

Assist with Demand Management and custom workflow enhancements

Modify Service Operations Workspace forms and UI behavior

Partner with internal teams on ongoing platform improvements and support needs

Required Experience:

Strong ServiceNow Administration and Development experience

Hands-on experience with Service Catalog, Flow Designer, UI Policies, and Business Rules

Experience supporting Service Portal and Workspace customizations

Experience troubleshooting workflows, notifications, approvals, and inbound actions

Strong JavaScript / Glide scripting experience

Comfortable supporting existing enterprise ServiceNow environments

Preferred:

Demand Management / PPM experience

Experience working in operational support and enhancement environments

Strong communication and troubleshooting skills

Location: Houston preferred

Engagement Type: Part-Time / Ongoing Support