Only fulltime must have 8+ Years of experience Sr. ServiceNow Developer

Role: Sr. ServiceNow Developer

Location: Bethesda, MD (Hybrid)

FTE

Mandatory Skill:

ServiceNow ACC Development & Configuration (ACC policies, checks, scripts)ServiceNow Scripting (JavaScript, Glide APIs, Script Includes, Business Rules)Integration Development (REST/SOAP APIs, MID Server communication, data ingestion)

Key Responsibilities:

7+ years of ServiceNow development experience with specific, demonstrable expertise in ACC-V MID-less agent deployments — configuring agents to communicate directly with the ServiceNow cloud instance over HTTPS 443 without MID Server dependencyProficiency in packaging and silently deploying ACC-V agents across Windows-based POS systems, thin clients, and locked-down endpoints using enterprise tools (SCCM, Intune, PDQ, or custom scripts), including handling OS hardening restrictions, limited user privilege contexts, and antivirus/EDR whitelisting requirementsDeep hands-on experience troubleshooting MID-less connectivity failures — including proxy authentication issues, SSL certificate validation errors, firewall egress blocks, DNS resolution failures, and agent registration rejections at the ServiceNow instance level across segmented POS networksProficient in CMDB data quality management — building IRE identification rules, reconciliation logic, and CI relationship maps driven entirely by ACC-V agent data, with experience remediating stale CIs, ghost records, and normalization mismatches in large-scale deployments